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TERMS OF SERVICE

Talkom AI Demo Store

OVERVIEW

Welcome to the Talkom AI Demo Store.
This store is operated by Talkom Ltd (“we”, “us”, “our”).

The Talkom AI Demo Store operates as a functional ecommerce storefront and also serves as a demonstration environment for Talkom AI, an AI-powered conversational shopping and customer support solution for Shopify. The store and its policies are structured to reflect real-world ecommerce operations and may be used by Talkom AI to learn and respond to customer inquiries.

The Services are hosted on Shopify, which provides the underlying ecommerce infrastructure.

By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you must not use the Services.

SECTION 1 - ELIGIBILITY AND USE OF THE SERVICES

By using this store, you represent that you are at least the age of majority in your jurisdiction, or that you have permission from a parent or legal guardian.

You agree to use the Services only for lawful purposes and in accordance with these Terms.

SECTION 2 - ACCOUNTS AND CUSTOMER INFORMATION

You may browse the store without creating an account. Certain features may require you to provide contact or order-related information.

You agree that any information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.

Because this store may be used as a demo environment, we recommend that you do not submit sensitive or unnecessary personal data.

SECTION 3 - PRODUCTS AND CONTENT

We make reasonable efforts to display product information accurately, including descriptions, images, and prices. However:

Product details may change without notice
Colors and appearance may vary depending on device and screen settings
Availability is not guaranteed

We reserve the right to modify or discontinue products at any time.

SECTION 4 - ORDERS AND PAYMENTS

When you place an order, you are making an offer to purchase products subject to these Terms.

We reserve the right to:

Accept or decline orders at our discretion
Limit quantities purchased
Cancel orders due to pricing errors, availability issues, or suspected misuse

Orders are not considered accepted until confirmation is issued.

SECTION 5 - SHIPPING AND DELIVERY

Shipping methods, fees, and delivery estimates are displayed at checkout. Delivery times are estimates only and not guaranteed.

We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

SECTION 6 - RETURNS AND REFUNDS

Returns and refunds are governed by our Refund Policy, which forms part of these Terms.
Please review the Refund Policy carefully before making a purchase.

SECTION 7 - USE OF TALKOM AI

This store features Talkom AI, which may provide:

Automated customer support responses
Product recommendations
Conversational shopping assistance

You acknowledge that:

AI-generated responses may be inaccurate or incomplete
AI output is provided for informational purposes only
Final purchasing decisions remain your responsibility

SECTION 8 - INTELLECTUAL PROPERTY

All content, software, AI functionality, trademarks, logos, and designs are owned by Talkom Ltd or its licensors and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, resell, or exploit any part of the Services without our prior written consent.

Shopify trademarks remain the property of Shopify Inc.

SECTION 9 - THIRD-PARTY SERVICES

The Services may include links to or integrations with third-party services. We are not responsible for the content, policies, or practices of third parties.

Your use of third-party services is at your own risk.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

This store is powered by Shopify. However:

Shopify is not responsible for products, content, or customer interactions
Any purchase or interaction is solely between you and Talkom Ltd

You release Shopify from any claims related to your use of this store.

SECTION 11 - PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy [LINK] and Shopify’s Privacy Policy.

SECTION 12 - FEEDBACK

If you submit feedback, suggestions, or ideas, you grant us a perpetual, worldwide, royalty-free right to use that feedback for any purpose, including improving Talkom AI and the Services.

SECTION 13 - DISCLAIMER OF WARRANTIES

The Services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

SECTION 14 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Talkom Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services, including reliance on AI-generated content.